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Client takes a long time to load

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Article ID: 90095

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Updated On:

Products

CA Automic Applications Manager (AM)

Issue/Introduction

Client takes a long time to load

Environment

Release: AAMOS499000-8.0-Automic Applications Manager-OS400 Agent
Component:

Resolution

Symptoms

Our instance has been experiencing long client load times. In the 1-2 minute range to just initially load the product.

The loading screen hangs on "loading Roles". All clients are experiencing this slowness.


Cause

The AW_AUDIT_REPORTS_TABLE may be too large.


Resolution

Run the standard job called PURGE_AUDIT_HISTORY.

This job will remove data older than 60 days (default) in the AW_AUDIT_REPORTS_TABLE.  If you have Auditing enabled you should consider scheduling that job to run on a daily basis just like SYSTEM process flow.