search cancel

Can't start Working Process (WP)

book

Article ID: 90040

calendar_today

Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Can't start Working Process (WP)

Environment

Release: AOATAM99000-9.0-Automic-One Automation Tools-Application Manager
Component:

Resolution

Symptoms

 

  • Can't Start Working Process 

 


 

 

Investigation:

Data needed for Analysis:

  • Working process logfile from start up failure.

Search for the following entry in the Working Process Logfile:

U0003413 Socket call 'bind' returned error code '10048'.
                Only one usage of each socket address (protocol/network address/port) is normally permitted.
U0003487 ListenSocket with port number '4532' could not be created.

The Port of the Working Process could not be created because the port number defined in the UCSRV.ini is already in use.

 

 


 

 

Resolution

  • Find out what program is using the port defined for the working process and disconnect it from the port.
  • Alternatively, change the port number defined in the UCSRV.ini

Restart the Working Process after these changes have been made.