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Deleting notifications being used in existing conditions on jobs.

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Article ID: 90016

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Updated On:

Products

CA Automic Applications Manager (AM)

Issue/Introduction

Deleting notifications being used in existing conditions on jobs.

Environment

Release: AAMOS499000-8.0-Automic Applications Manager-OS400 Agent
Component:

Resolution

Detailed Description and Symptoms
Jobs with 'Send Notifications' can hang, if the notification used has been deleted. 

Investigation
This is a known issue. At this time, notifications can be deleted even if they are being used on existing jobs via 'Sent Notification' conditions.

As a result some of these jobs can get stuck in the Backlog.

Solution
The workaround at this time is to delete the conditions in the job and re-create them as required or remove the conditions using the subvar. This issue is currently being evaluated for inclusion in Service Pack 7 of v8.0.