Detailed Description and Symptoms
When you are attempting to create an Agent in the HOSTS folder on Client 0, the type of agent that you want to create is not available. There is a combo-box that does not contain the Specific Agent type.Investigation
Because of the nature of RA solutions, the Automic system is not intuitively aware of all new agent types. Therefore, the agent type needs to be loaded into the Automic system.Solution
Load the agent type into the database by running the DB load and loading in he <AgentType>_deploy_file.jar file that comes with the RA package.
Now the agent type will show up.