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License doesn't load

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Article ID: 90000

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

License doesn't load

Environment

Release: Automic Workload Automation 9.00a, 10.x, 11.x, 12.0.x, 12.1.x, 12.2.x
Component: Load Utility

Resolution

Detailed Description and Symptoms

If the license text file has an empty line at the end the following error is encountered-

U0021105 Unknown record type in input file SA=''.

or

U00021105 Unknown record type in input file SA=''.

Solution

To resolve this issue please remove empty line of text 



Also note as of version 12.2.2 and version 12.3 and above, there is no longer a technical license restriction, so this issue would not occur as licenses are no longer loaded into the system.