Java Agent's connection to AutomationEngine (Server) is terminated with Java errors in Agent log

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Java Agent's connection to AutomationEngine (Server) is terminated with Java errors in Agent log

Environment

Release: AOATAM99000-9.0-Automic-One Automation Tools-Application Manager
Component:

Resolution

Symptoms

Java Agent (SAP, RA, JMX, SQL) connection to AutomationEngine (Server) is terminated with Java errors shown below written in the Agent log:

U2000010 Connection to Server '120.31.51.232:2217' terminated.

java.io.IOException:Connection reset by peer

java.nio.channels.ClosedChannelException:null

U2000196 Next attempt to create a CP connection in '600' seconds.

These errors similar to this appear are written in one of the AutomationEngine's CP logs:

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Cause

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The most likely cause is the a maximum message size has been exceeded.  In order for Automic to avoid 3rd party applications flooding a CP, the maximum message size that a CP can accept can be set in the INI file of the AE.

Resolution

In this example, the message size is almost 4MB:

U1002210 Message with length '3904695' not allowed

The default message size that a CP can accept is '3145728' (3 Mbytes).  Since the message from the Java_Agent is 3904695 bytes (almost 4MB), the acceptable message size needs to be increase in the AE INI file here:

[TCP/IP] section:

maxMsgSize= 4000000 (Maximum length of messages (in bytes) that a CP (Server communication process) accepts.)

U1002200 Received an invalid message from partner 'Java_Agent' via connection '120.31.51.26:52852'.
U1002210 Message with length '3904695' not allowed.
U0009907 Memory dump 'Invalid Msg from 'Java_Agent' (Address='bfbed010', Length='49152')