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Java error: pop up error claiming that it is trying to access 1.5


Article ID: 89909


Updated On:


CA Automic Workload Automation - Automation Engine


Java error: pop up error claiming that it is trying to access 1.5


Release: AUTOME99000-2.0-Automic-Oracle Retail MOM-Enterprise Edition


Detailed Description and Symptoms
When trying to start the RA Informatica Agent, there is a pop-up Java error which tells you that it cannot start due to running Java 1.5. 

After installing Java 1.6 in the PATH variable, the java -version command came back with 1.6, but the error for accessing Java 1.5 persists.  Even after a machine reboot, the system is coming back with 1.6.  This is obviously not an OS error since Windows believes it should be accessing 1.6, but after clearing the Java cache there is some connection remaining between the RA Informatica startup and the OS.

We need to force the correct Java verison to be used, so the easiest way is to change the RA start up command.  The can be done from the Service Manager Dialog.

Set the java version in the Service Manager Dialog on the Command line like this: 
C:<path to java 1.6>\bin\java -jar C:<path to the Agent directory>\bin\ucxjcitx.jar

For example, the Command line might look like this:
C:\Program Files\Java\jre6\bin\java -jar C:\UC4\Agents\Informatica\bin\ucxjcitx.jar