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Informatica Agent is not populating values in job objects when filling in Folder/WorkFlow names

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Article ID: 89880

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Informatica Agent is not populating values in job objects when filling in Folder/WorkFlow names

Environment

Release: AOATAM99000-9.0-Automic-One Automation Tools-Application Manager
Component:

Resolution

Symptoms

Although it is possible to manually type in the information and the Informatica job works, the drop down panels are not being populated with any values for Folder name, WorkFlow name or start from task fields in job objects.


Cause

This can be cause by an incomplete or incorrect environment variable setting for the user that starts the Informatica Agent


Resolution

Set the following environment variables for the OS user that runs the Informatica Agent as shown in the examples below.

For UNIX/Linux:

INFA_HOME=/informatica/9.x
INFA_DOMAINS_FILE=$INFA_HOME/domains.infa

For Windows:

INFA_HOME=C:\informatica\9.x
INFA_DOMAINS_FILE=%INFA_HOME%\domains.infa

Set the library path variable for the user that runs the Informatica Agent as shown in the examples below.

For UNIX/Linux:

LD_LIBRARY_PATH=$LD_LIBRARY_PATH:$INFA_HOME/server/bin

For AIX:

LIBPATH=$LIBPATH:$INFA_HOME/server/bin