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How to disconnect users when all licenses are exhaused

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Article ID: 89794

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

How to disconnect users when all licenses are exhaused

Environment

Release: AOATAM99000-8.0-Automic-One Automation Tools-Application Manager
Component:

Resolution

Detailed Description and Symptoms
In some cases all user interface licenses are being used. In the case that you need to disconnect the users this can be done from client 0000

Solution
1. Login to client 0000 (this doesn't use a license)
2. Click System Overview
3. Click Users
4. Right click on user
5. Click Disconnect user