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How to set quick tcp/ip=2; database=4 traces in the UserInterface

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Article ID: 89775

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

How to set quick tcp/ip=2; database=4 traces in the UserInterface

Environment

Release: AUTWAB99000-10.0-Automic Workload Automation-Base Edition
Component:

Resolution


To quickly set tcp/ip=2; database=4 traces on the WP's: 

-Go into the UserInterface 

-Open the System Overview

-Click on AutomationEngine, right click on any WP and choose Properties. 

-On the Trace tab, put "2" in the TCP/IP field and "4" in the Database field. Click ok. 

Traces are now turned on. Reproduce the issue and then change those values back to 0 to turn off the traces. The resulting files will be in your AutomationEngine/temp folder and will appear as WPsrv_trc_###_##.txt. Please provide all files to support. If the size exceeds 50mb, you should use our dropbox located at https://ft.us.automic.com/dropbox/~Cv2PH8 to send the files. Please indicate the incident number in the subject line.