Java SE runtime error

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Java SE runtime error

Environment

Release: AUTWAB99000-10.0-Automic Workload Automation-Base Edition
Component:

Resolution

Symptoms

Customer has 32-bit Java (jre7) installed.

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Cause

When customer launches the UserInterface, they get the error, "could not find Java SE runtime environment".

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Resolution

1. Update the ucdj.ini file (located in the ...\UserInterface\bin folder)

2. Change the cmd="javaw" to cmd="[fullpath to the jre\bin]\javaw" (i.e. cmd="C:\Program Files(x86)\Java\jre7\bin\javaw")