Java 64-bit and Windows Master or Remote Agent

Products

• CA Automic Applications Manager (AM)

Issue/Introduction

Using 64-bit Java on Windows machine is not supported at this time. While we do provide support for 64-bit Windows, the code is not native 64-bit. As a result, the Master or Agent will run into issues while using 64-bit Java.

Environment

Release:  9.2.1 or below

Resolution

Upgrade to version 9.2.2 or above. Applications Manager in the Windows OS moves from a 32bit Java to a 64bit Java requirement.