Problem with umlauts in Windows jobs on english Windows operating systems

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Problem with umlauts in Windows jobs on english Windows operating systems

Environment

Release: AOATAM99000-8.0-Automic-One Automation Tools-Application Manager
Component:

Resolution

Detailed Description and Symptoms

When a Automic windows job contains file names with umlauts the windows job fails with Windows error message: The system cannot find the file specified.?

Investigation

For Automic:

create Folder C:\Temp\test\

create Folder C:\Temp\test\test\

create File C:\Temp\test\ürübu.txt

 

In Automic create a Win Job containing the instruction:

copy C:\Temp\test\ürübu.txt C:\Temp\test\test\ürübu.txt

 

After starting this job you will get the error Message in activity window:

U0011003 Job 'JOBS.WIN.UMLAUTPROBLEM' (RunID '0001165015') on Host 'WIN01' aborted (return code='0000000001'). Remote Id=7540

 

 

For Windows:

create Folder C:\Temp\test\

create Folder C:\Temp\test\test\

create File C:\Temp\test\ürübu.txt

 

create a CMD File containing: copy C:\Temp\test\ürübu.txt C:\Temp\test\test\ürübu.txt

 

start cmd file

 

You will receive the error message:

 

C:\Temp\test>copy C:\Temp\test\³r³bu.txt C:\Temp\test\test\³r³bu.txt

The system cannot find the file specified.

?

Solution

Perform a change of codepage with instruction set: chcp 1252 before the copy instruction:

 

chcp 1252

copy C:\Temp\test\ürübu.txt C:\Temp\test\test\ürübu.txt

?