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Installing Service Pack 10 for Applications Manager 8.0.

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Article ID: 89674

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Updated On:

Products

CA Automic Applications Manager (AM)

Issue/Introduction

Installing Service Pack 10 for Applications Manager 8.0.

Environment

Release: AAMOS499000-8.0-Automic Applications Manager-OS400 Agent
Component:

Resolution

Symptoms

Instructions included in this document outline the steps to follow when updating Applications Manager 8.0 to service pack 10. Ensure that Applications Manager is stopped before applying the service pack. 

 

Note: The Applications Manager master and all remote agents will need to be updated at the same time.


Cause


Installing the patch:

 

Log in as the AM user

Stop the master and all remote agents

Navigate to the AW_Home/data folder

Delete the file called extract_file.dat

 (Ensures the applicable files are extracted during the installation)

Create a folder under the AW_HOME folder called SP10

Copy the installation file to that folder

Expand the file

Run the cdinst.sh from that folder

 

Example: sh /path/to/v8/cdinst.sh

Describe resolution here