After deleting NFA from either NetOps Portal or NPC, I still see the link to "NetOps Portal" or "NPC" in the top right corner of the NFA web page.
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After deleting NFA from either NetOps Portal or NPC, I still see the link to "NetOps Portal" or "NPC" in the top right corner of the NFA web page.

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Article ID: 8966

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Updated On:

Products

CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

After deleting NFA from either NetOps Portal or NPC, I still see the link toe "NetOps Portal" or "NPC" in the top right corner of the NFA web page.

Environment

NFA with NPC or NetOps Portal

Resolution

First try the steps in:  TEC521056 and if you still have the issue try the steps below:

1. Open a command prompt on the NFA Console server.

2. Run:

mysql reporter

3. Then run:

update system_settings set value='Unregistered' where parameter='bindState';

4. Refresh the NFA Web page and observe the link no longer appears. 

Additional Information

Note that the command in step 3 is case sensitive. If you use "unregistered" the web page may not load.