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OAE jobs start Running, then go immediately into UNKNOWN status

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Article ID: 89487

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Updated On:

Products

CA Automic Applications Manager (AM)

Issue/Introduction

OAE jobs start Running, then go immediately into UNKNOWN status

Environment

Release: AAMOS499000-8.0-Automic Applications Manager-OS400 Agent
Component:

Resolution

Detailed Description and Symptoms

We have just done a refresh of our Oracle Apps instances, and now our OAE jobs are going into UNKNOWN status. They start running and then change to UNKNOWN.
Investigation

  
Investigation goes here


Solution

Keep Standard Agent Running and Stop the OAE Agent then "Update" the triggers with the button on the Agent.