Problems with installing Service Level Governor

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Problems with installing Service Level Governor

Environment

Release: WAASER99000-1.0-Automic Workload Automation-Services
Component:

Resolution

Detailed Description and Symptoms

Problems with installing Service Level Governor

Investigation

ServiceLevelGovenor brings the following Error:
com.automic.wcc.framework.server.login.decision.database.mssql.MsSqlDecisionUserManagementDatabaseAccessServiceImpl.getConnection(null:-1) ?

Customer is using a Automic Version older than:

• 8.00A SP1
• 9.00A SP1 

?

Solution

The Service Level Governor is not compatible with Automic Versions older than

• 8.00A SP1
• 9.00A SP1

 

Please update your system to these Versions or Higher