Error during install: Error distributing repository to UnifiedReporter.
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Error during install: Error distributing repository to UnifiedReporter.

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Article ID: 8947

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

During UnifiedReporter installation at "Deploy UnifiedReporter" stage the next message is displayed:

   "Error during install: Error distributing repository to UnifiedReporter"

And next options are displayed:

    [Retry] [Ignore Error] [Cancel Install]

Environment

Windows
UIM 8.51
Unified Reporter 8.5.1.145120

Cause

UnifiedReporter license is expired.

Resolution

- Download wasp_unified_reports_license from http://support.nimsoft.com
- Logon at Infrastructure Manager 
- Go to Archive Section 
- Import wasp_unified_reports_license package into Archive 
- run the UnifiedReporter  installation again 
- At the last phase of installation the installer displays a  [Ignore]/[Retry]/[Abort]  dialog, leave that dialog popup in place 
- Deactivate wasp probe 
- Deploy wasp_unified_reports_license to device where reside the wasp probe
- Activate wasp probe 
- wait for wasp probe ends startup process,  for this please verify it has assigned a PID (process ID) and port at IM interface
- Go back to the UR installation dialog and click [Retry] 
- The install will now finish successfully.