RA Oracle EBS version not updating when bounced

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

RA Oracle EBS version not updating when bounced

Environment

Release: AOMBOA99000-3.0-Automic-Operations Manager-Business Objects Agent
Component:

Resolution

Symptoms

The newest version of the RA solution has been loaded into the DB, but the agent'sversion is not updating after bouncing.

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Mitigation

Automation Engine is on 9.00A 402-991 (SP8) and RA agent core is on 9.00A 234-162 (SP5).

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Resolution

The RA agent core needs to be updated to a higher version (at least above SP7 HF4).