Password failure lock out

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Password failure lock out

Environment

Release: AOATAM99000-9.0-Automic-One Automation Tools-Application Manager
Component:

Resolution

Detailed Description and Symptoms

Upon running a job an error is thrown such as:

U2004007 Error 'Password logon no longer possible - too many failed attempts' in 'RfcOpenEx' call

Investigation

The Automic SAP agent passes the login information from the job through the Login Object.  When this login object is no longer valid on the SAP system itself (containing both the username and password to log into the SAP system) then this error will be thrown.

Solution

As the Error says 'Password logon no longer possible - too many failed attempts' the password on the target system is no longer valid, please check the password in the Login Object or where ever it is saved, and/or get in contact with the Administrator of this System to check the User and reset the password and unlock the User.