"PAM-CMN-2141: Error uploading gkscheddbxxxx.gz to <user>@<server>:<user>@<server>:/<path>!" error message issue

Products

• CA Privileged Access Manager - Cloakware Password Authority (PA)
• CA Privileged Access Manager (PAM)

Issue/Introduction

When scheduled database backup time reached, the scp type uploading shows error 

"PAM-CMN-2141: Error uploading gkscheddbxxxx.gz to <user>@<server>:<user>@<server>:/<path>!"

In my lab system it shows as below:

PAM-CMN-2141: Error uploading gkscheddb20171225044302_13000000.gz to [email protected]:[email protected]:/home/cspm302/database_backup!

Environment

PAM3.0.2

Cause

Checked that Share Path option under Configuration -> Database -> Backup Scheduler was configured as  "<user>@<server>:/<path>". for example, "[email protected]:/home/cspm302/database_backup"

This will cause backup scheduler duplicate "<user>@<server>" part when performing uploading process to generate the error.

Resolution

Removing "<user>@<server>" part from "Share Path", just leave "<path>" to resolve this issue.

for example

From

[email protected]:/home/cspm302/database_backup

to

/home/cspm302/database_backup

 

Additional Information

This is tested on PAM3.0.2 and PAM2.8.3 version, but only occurred on PAM3.0.2.

It seems PAM3.0.2 changed the mechanism, the account/application includes destination server user and server information,

when select backup target account, these information got by backup scheduler, so no need to add "<user>@<server>" part anymore.