Error in starting Registry service: Could not configure database persistence for unit: itko-dradis java.lang.NullPointerException

Products

• CA Application Test
• CA Continuous Application Insight (PathFinder)
• Service Virtualization

Issue/Introduction

We have installed DevTest and configured with external database in site.properties file.

ED is started successfully and running. But we are getting below exception while starting registry service.But we are getting below exception while starting registry service.

ERROR com.itko.lisa.utils.JpaUtil - Could not configure database persistence for unit: itko-dradis

java.lang.NullPointerException

at com.itko.lisa.utils.db.ConnectionPoolManager.getUrl(ConnectionPoolManager.java:197)

at com.itko.lisa.utils.db.ConnectionPoolManager.getDradisCacheUrl(ConnectionPoolManager.java:219)

at com.itko.lisa.utils.db.DatabaseDialectProvider.getDradisCacheEclipselinkPlatform(DatabaseDialectProvider.java:42)

at com.itko.lisa.utils.JpaUtil.<init>(JpaUtil.java:473)

at com.itko.lisa.utils.JpaUtil.getDradisUtil(JpaUtil.java:406)

at com.itko.lisa.dradis.comm.JpaUtilWrapper.getAnnotations(JpaUtilWrapper.java:24)

at com.itko.lisa.dradis.comm.DradisCommContext.doEnterpriseDashboardHandshake(DradisCommContext.java:133)

at com.itko.lisa.coordinator.TestRegistryImpl.initialize(TestRegistryImpl.java:280)

at com.itko.lisa.coordinator.TestRegistryImpl.<init>(TestRegistryImpl.java:239)

at com.itko.lisa.coordinator.TestRegistryImpl.main(TestRegistryImpl.java:2163)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:498)

at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)

at com.install4j.runtime.launcher.UnixLauncher.main(Unknown Source)

2017-12-25 16:06:56,309Z (16:06) [main] ERROR System.err - java.lang.RuntimeException: java.lang.NullPointerException"

Environment

All support DevTest releases and platforms.

Cause

Database properties not configured properly in the site.properties file.

Resolution

Make sure you have not copied properties from old version to newly installed version and just edit properties given in _site.properties file available with new installation.

Make sure, you have all default pools configured in site.properties file as below

lisadb.acl.poolName=common

lisadb.broker.poolName=common

lisadb.reporting.poolName=common

lisadb.dradiscache.poolName=common