RMI Server will not start

Products

• CA Automic Applications Manager (AM)

Issue/Introduction

RMI Server will not start

Environment

Release: AAMOS499000-8.0-Automic Applications Manager-OS400 Agent
Component:

Resolution

Symptoms

The RmiServer would not start. There was the following error in the RmiServer log.

ErrorMsg: AwE-9999 Internal error (7/30/15 8:47 AM)
Details: null
java.lang.NullPointerException
    at com.appworx.shared.code.server.C.B(ServerUtil2.java:157)
    at com.appworx.agent.envvars.EnvVariableResolver.A(EnvVariableResolver.java:133)
    at com.appworx.agent.AwEnvOptions.C(AwEnvOptions.java:152)
    at com.appworx.server.data.AxRmiServer.main(AxRmiServer.java:836)

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Cause

They had a user_keystore, and user_keystore_config file in the data directory that were zero bytes

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Resolution

Removed the zero byte user_keystore, and user_keystore_config files from the $AW_HOME/data directory.