U0011610 Host login failed due to an already existing but wrong configured host 'ETL_SDCPA1270' in C

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

U0011610 Host login failed due to an already existing but wrong configured host 'ETL_SDCPA1270' in C

Environment

Release: AOATAM99000-8.0-Automic-One Automation Tools-Application Manager
Component:

Resolution

Detailed Description and Symptoms

U0011610 Host login failed due to an already existing but wrong configured host '<agent name>' in Client 0. Host must be deleted and created manually.

This error occurs when attempting to start the Agent.

Investigation

This error is fairly self-explanatory. Basically, you have already configured an RA host in the HOSTS folder with this same name.  Perhaps you had a failed previous install, or an old agent.

Solution

Go into Client 0--> HOSTS folder.  Delete the previously-created agent, and then create a new one manually with the correct name.