U4006599 Could not find the documentation in the specified path

book

Article ID: 89115

calendar_today

Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

U4006599 Could not find the documentation in the specified path

Environment

Release: AOATAM99000-8.0-Automic-One Automation Tools-Application Manager
Component:

Resolution

Detailed Description and Symptoms

When hitting F1 to open the help from the User Interface, you receive the error:

U4006599 Could not find the documentation in the specified path


Investigation
Open your uc4config.xml file from the User Interface's bin directory.  Look for the line:

<docu type="hh">..\docu</docu>

Solution
The line found in the User Interface's uc4config.xml file:

<docu type="hh">..\docu</docu>

Describes where the documentation is located.  By default, this is set to ..\docu, which is one directory above the bin directory.  Be sure that the docu directory is in the place stated in the tag above.  Also, be sure that the docu directory is on a local drive instead of a shared drive.