The procedure entry point GetThreadId could not be located in the dynamic link library KERNEL32.dll.

book

Article ID: 89113

calendar_today

Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

The procedure entry point GetThreadId could not be located in the dynamic link library KERNEL32.dll.

Environment

Release: AOATAM99000-9.0-Automic-One Automation Tools-Application Manager
Component:

Resolution

Symptoms

Updated Windows agent will not start. Popup error is received:

The procedure entry point GetThreadId could not be located in the dynamic link library KERNEL32.dll.


Cause

Windows XP is not a supported OS on 9.00A


Workaround

Run an 8.00A or older version of the Windows agent that is supported on the XP OS