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Windows 2012 Agent install Service is not being created correctly

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Article ID: 89004

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Updated On:

Products

CA Automic Applications Manager (AM)

Issue/Introduction

Windows 2012 Agent install Service is not being created correctly

Environment

Release: AAMOS499000-8.0-Automic Applications Manager-OS400 Agent
Component:

Resolution

Detailed Description and Symptoms

When we installing a new agent on Window Server 2012 the Windows Service is not installing properly.


Solution

The issue is with the path of watchworx executable.

PS E:\appworx\agent\c> ./instsrv -install -auto -watch <AGENT>  Installing %E:\Appworx\Agent%\c\watchworx.exe as [AWW-<AGENT>] AWW-<AGENT> installed. 

You can see the path is included with the '%'.   After correcting the path in the Service Properties, the services were able to be started.