When trying to modify prompts/parameters in Banner jobs throw an internal error is thrown.

Products

• CA Automic Applications Manager (AM)

Issue/Introduction

When trying to modify prompts/parameters in Banner jobs throw an internal error is thrown.

Environment

Release: AAMOS499000-8.0-Automic Applications Manager-OS400 Agent
Component:

Resolution

Applicable to ApplicationsManager Versions:  v7.1,v8.0

---

Detailed Description and Symptoms:

An AwE-9999 error will be thrown when modifying prompts in Banner jobs.. When you hit details or if you gather a client log you will see the following error:

 

ErrorMsg: AwE-9999 Internal error (9/15/11 9:26 AM) 

Details: null

java.lang.RuntimeException: java.security.AccessControlException: access denied (java.lang.RuntimePermission accessDeclaredMembers)

at de.javasoft.plaf.synthetica.painter.MenuPainter.paintMenuBackground(MenuPainter.java:212)

This is just the top portion of the error as it is actually much larger. If you see the Synthetica portion you need to change your color scheme from that one to alleviate this.

---

Solution:

This is an issue with the synthetica look and feel in Java. Could you change the following line in the $AW_HOME/web/classes/Client.jnlp file. After making the change stop, and restart the client. Let me know if this resolves the error.

 

$AW_HOME/web/Client.jnlp

 

1. Create a backup of this file.

2. Locate the line:

<property name="appworx.master" value="MASTER_NAME"/> (where MASTER_NAME is the actual master's name)

3. Add the following line after it:

<property name="appworx.LookAndFeel" value="java"/>

 

The finished lines will look like the following:

 

<property name="appworx.master" value="MASTER_NAME"/>

<property name="appworx.LookAndFeel" value="java"/>

 

?