ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

UC4 WebInterface does not work with Internet Explorer 11

book

Article ID: 88939

calendar_today

Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

UC4 WebInterface does not work with Internet Explorer 11

Environment

Release: AOATAM99000-9.0-Automic-One Automation Tools-Application Manager
Component:

Resolution

Symptoms

When trying to run the UC4 WebInterface under Internet Explorer 11, this error message displays : "browser not compatible".


Cause

The UC4 WebInterface is not being developed nor maintained, though it's still officially supported. Thus it's not compatible with this browser.


Resolution

Offer the customer to switch to the Enterprise Control Center. It is a good alternative for him, as it's a free and more recent software.

You can find all the details relative to the software versions in the Download Center.