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System Becomes Unresponsive When Creating A New FTP FORM JOB in AM v8.0 with Java 1.7

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Article ID: 88817

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Updated On:

Products

CA Automic Applications Manager (AM)

Issue/Introduction

System Becomes Unresponsive When Creating A New FTP FORM JOB in AM v8.0 with Java 1.7

Environment

Release: AAMOS499000-8.0-Automic Applications Manager-OS400 Agent
Component:

Resolution

Symptoms

The issue that you will see is that the Applications Manager User Interface will freeze and become unresponsive when creating, editing or requesting FTP Form jobs.


Cause

This behavior is due to a known issue with Applications Manager v8 using Java 1.7 with the RA FTP Agent v2 (PRB0306828).


Workaround

Use Java 1.6.