System Becomes Unresponsive When Creating A New FTP FORM JOB in AM v8.0 with Java 1.7

Products

• CA Automic Applications Manager (AM)

Issue/Introduction

System Becomes Unresponsive When Creating A New FTP FORM JOB in AM v8.0 with Java 1.7

Environment

Release: AAMOS499000-8.0-Automic Applications Manager-OS400 Agent
Component:

Resolution

Symptoms

The issue that you will see is that the Applications Manager User Interface will freeze and become unresponsive when creating, editing or requesting FTP Form jobs.

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Cause

This behavior is due to a known issue with Applications Manager v8 using Java 1.7 with the RA FTP Agent v2 (PRB0306828).

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Workaround

Use Java 1.6.