Windows Job fails with error messge UC4:JOBMESSENGER failed / Errorcode 10060 in Job Report

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Windows Job fails with error messge UC4:JOBMESSENGER failed / Errorcode 10060 in Job Report

Environment

Release: AOATAM99000-9.0-Automic-One Automation Tools-Application Manager
Component:

Resolution

Symptoms

• Windows Job fails with error messge UC4:JOBMESSENGER failed / Errorcode 10060 in Job Report

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Investigation

Data needed for analysis:

• Runid of the job that caused the error
• All Reports of the job that caused the error
• Agent Logfile from the time the error occurred

The Following error message can be found in the Job Report:

C:\>C:\UC4V8\Agents\bin\UCXJWX6M.EXE JNR=0005821176 MNR=0074 PNR=2310 IPA=XXX.XXX.XX.X TYP=S TXT="        Job started"
Program 'Automic Job Messenger' version '9.00A' started
UCMDJP: *********************************************************************
UCMDJP: ** JOB 0005821176 (ProcID:0000018396) START AT 06.12.2012/16:07:28 **
UCMDJP: *********************************************************************
Error in function 'connect', Errorcode 10060
Program 'Automic Job Messenger' version '8.00A' terminated abnormally
ATTENTION - UC4:JOBMESSENGER failed
JOB ended with RETCODE 0
JOBMSG ended with RETCODE 2
JOB will abort with RETCODE from JOBMSG step

Cause

• There is an ip conflict caused by the ip address that set for the JOB-Messenger. Thats why the Jobs messanger fails.
  

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Resolution

• investigate if there are any IP conflicts in your Network with the IP address used by the Job-Messanger. You can find the IP-address in the first line of the Job Report:  IPA=XXX.XXX.XX.X
• Have a look at the Agents ini file and check any Network related settings. for example :  conflicts between the settings "UC_EX_IP_ADDR ="  and "bindaddr="