OAE jobs are not saving their output files

Products

• CA Automic Applications Manager (AM)

Issue/Introduction

OAE jobs are not saving their output files

Environment

Release: AAMOS499000-8.0-Automic Applications Manager-OS400 Agent

CA Automic Applications Manager 9.x

Resolution

Detailed Description and Symptoms

 

After running an OAE job through Applications Manager the following error is returned when an attempt is made to view the output:  

 

AwE-5051 Missing File Error

 

Solution

 

Go to the General/Prompts Tab and add Y in the 'Save Output' field.  This is in addition to a check mark in the box. 

The check only allows you to make a change to the prompt while the Y is the flag for saving the output.

Please contact Automic Support if you would like a sql update statement to set all of the values to Y.