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V6 to V10 upgrade for Operations Manger / Automation Engine

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Article ID: 88634

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Affects Release version(s): 6.00A

V6 to V10 upgrade for Operations Manger / Automation Engine

Environment

Release:
Component: AAUTEN

Resolution

Questions

Is it possible to upgrade Operations Manager directly from Version 6 to version 10 ?


Answer

Such a direct update is not supported. In regards to the heavy changes that happened within version 8 of the Operations Manager, it is thoroughly recommended to follow the upgrade process :

V6 -> V8 -> V10.

The Core Components, the UserInterface and the Agents will have to be updated.

We also strongly recommend to be assisted by an Automic Consultant if you are to pursue such an update.