Downloading Files from the Directory Tab

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Symptoms

While trying to Download a File from the Directory Tab (in the Reports Option) for a Job, the following message is received:

 U4000051 Action not possible Access Denied for File [directory/path] Error.  This also happens with the Output File as well.  What do I have to do to allow the Users in this User Group to be able to Download the .req and .out Files stored on the Agent System?

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Cause

Because the Report is saved as a file and not in the database, the User permissions/users in your User Group will also need an additional Permission type to view External Output, EXTREP.

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Environment

Release: AUTWAB99000-10.0-Automic Workload Automation-Base Edition
Component:

Resolution

Add the Type EXTREP to the Authorizations in the User Group Object, and adjust permissions as necessary for your authorization scheme.

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