DB.LOAD/UNLOAD returns U0021528 Owner: '0000000000' of folder: '1234567k\<FOLDER> not found.

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

DB.LOAD/UNLOAD returns U0021528 Owner: '0000000000' of folder: '1234567k\ not found.

Environment

Release: AUTWAB99000-10.0-Automic Workload Automation-Base Edition
Component:

Resolution

Symptoms

The DB.LOAD/UNLOAD Utility will return the following error:

U0021528 Owner: '0000000000' of folder: '1234567k\<FOLDER> not found.

The exact numbers in the error will vary from case to case, but this is the general error.

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Cause

The unload utility performs a folder consistency check during the load/unload procedure and there is one folder that causes the error.
 

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Resolution

Take the number that is in the place of the above "1234567k" of your specific error and add it to the last line of the following SQL Statement:

select ofs_idnr, o.oh_client, o.oh_otype, o.oh_idnr, o.oh_name as SubFolderName, f.oh_client, f.oh_otype, ofs_level as Parent_ofsl, f.oh_idnr, f.oh_name as ParentFolderName from oh o, ofs, oh f
where o.oh_idnr = ofs_oh_idnr_o
and f.oh_idnr = ofs_oh_idnr_f
and ofs_oh_idnr_f =1234567

Once this statement has been ran, submit the results to Automic Support and reference this knowledge article.