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Unable to perform SCP/SFTP file transfer in version 3.0.2 (Plugin Menu is missing)

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Article ID: 8850

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Updated On:

Products

CA Privileged Access Manager - Cloakware Password Authority (PA) CA Privileged Access Manager (PAM)

Issue/Introduction

After upgrading to version 3.0.2 the SSH Terminal File Transfer feature is missing in the SSH toolbar.

The option is enable in Global Settings and the plugin menu was visible before the upgrade. 

Environment

Release: PAMCOA99500-3.0.1-PAM-Management Console-OVA Appliance
Component:

Resolution

1. Go to Global Settings and disable the "SSH Terminal File transfer" option.

2. Try to connect through ssh to a target

3. Renable the "SSH Terminal File transfer" option again.

4. Try to connect to a target again

 

That sequence solved the problem, and now the plugin menu is visible while connecting to all servers.

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