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Error when viewing 'Forms' tab in PeopleSoft job
Article ID: 88492
Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
Symptoms
When trying to access the 'Forms' tab of a PeopleSoft job the following message appears in a popup box:
Failed to deserialize GetCertificate request data
<Please see attached file for image>
Cause
UserInterface isn't configured to view PeopleSoft ERP Forms.Environment
Release: AOATAM99000-9.0-Automic-One Automation Tools-Application Manager
Component:
Component:
Resolution
From the Documentation for Installing the UserInterface (Administration Guide > Installation > New Installation > Installing the UserInterface > For either platforms it's Step 4):
PeopleSoft:
In order to use PS ERP Forms, the PeopleSoft Java Object Adapter and specific Java classes (UCXJPS84.jar) are required.
Adjust the entry "classpath" (psjoa.jar) in the INI file of the UserInterface, as needed.
Example:
[ENVIRONMENT]
classpath=.;.\psjoa.jar;.\ucdj.jar;.\UCXJPS84.jar
Feedback
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