Best practice: Installation of the Service Manager Dialog did not work.
Article ID: 88457
CA Automic Workload Automation - Automation Engine
Symptoms The setting up of the Service Manager Dialog aborted with the following message: Could not open the file named: …\8.00A\ServieManagerDialog\Windows\x64\SETUP.LST After starting the Service Manager - Setup.exe, the following error occurred.
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--- > Could not open the file named: …\8.00A\ServieManagerDialog\Windows\x64\SETUP.LSTInvestigation Usually the LST file message means that during installation there is no access to the SETUP.lst Files or information needed for analysis:
Which image and version of the Automation Engine is being installed?
Version and architecture of the Operating System used?
Is it an update or a new installation of the Automation Engine?
Which user and permissions started the setup/ logged in during installation?
The detailed directory from where the setup.exe is executed including the installation path.
There are various solutions available: # Make sure that the Microsoft Visual C++ 2005 Redistributable Package is installed! #The user does not have the permission to install software on the OS./ or start the setup.exe on a source path with no permissions on this specific directory of the file system. #The source is corrupted. #The source path / UNC – path to the Install Directory is too long. This occurs especially when the Setup.exe is located on a network path as shown below: