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Console event object is unable to detect SAP event
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Article ID: 88411
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Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
Symptoms:
Console event object is unable to detect SAP event.
Cause:
This issue could be caused by setting XBP Interface 2.0 in SAP side or there is no active Event from SAP side in Event History.
Environment
OS: Windows
Resolution
Solution/ Step to investigate:
Step 1: To catch event object the XBP Interface must be 3.0 as the following:
<Please see attached file for image>
Step 2: In the INI file of SAP Agent, also set the following: [SAP_BASIS] SBB=0 XBP=2
Step 3: After that, restart the Agent.
Please note that: xbpversion = 2, Here the XBP interface 3.0 is used , the display in the log file or in the report is somewhat confusing because not the actual XBP version but the UC4 count appears that looks like this:
0 = default 1 = XBP 2 2 = XBP 3
Step 4: If that issue still persists, please check if there any active Event from SAP side in Event History: Profiles and Criteria.
<Please see attached file for image>
The active Event should be shown up with green square.