Console event object is unable to detect SAP event

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Symptoms:

Console event object is unable to detect SAP event.
 

Cause:

This issue could be caused by setting XBP Interface 2.0 in SAP side or there is no active Event from SAP side in Event History.

Environment

OS: Windows

Resolution

Solution/ Step to investigate:


Step 1: To catch event object the XBP Interface must be 3.0 as the following:
 

<Please see attached file for image>

Step 2: In the INI file of SAP Agent, also set the following:
[SAP_BASIS] 
SBB=0 
XBP=2 

Step 3: After that, restart the Agent. 

Please note that: xbpversion = 2, Here the XBP interface 3.0 is used , the display in the log file or in the report is somewhat confusing because not the actual XBP version but the UC4 count appears that looks like this: 

0 = default 
1 = XBP 2 
2 = XBP 3 

Step 4: If that issue still persists, please check if there any active Event from SAP side in Event History:
Profiles and Criteria.

<Please see attached file for image>

 
The active Event should be shown up with green square.