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Console event object is unable to detect SAP event

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Article ID: 88411

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Symptoms:
Console event object is unable to detect SAP event.
 
Cause:
This issue could be caused by setting XBP Interface 2.0 in SAP side or there is no active Event from SAP side in Event History.

Environment

OS: Windows

Resolution

Solution/ Step to investigate:


Step 1: To catch event object the XBP Interface must be 3.0 as the following:
 

<Please see attached file for image>

0EMb0000000PrtR.png


Step 2: In the INI file of SAP Agent, also set the following:
[SAP_BASIS] 
SBB=0 
XBP=2 

Step 3: After that, restart the Agent. 

Please note that: xbpversion = 2, Here the XBP interface 3.0 is used , the display in the log file or in the report is somewhat confusing because not the actual XBP version but the UC4 count appears that looks like this: 

0 = default 
1 = XBP 2 
2 = XBP 3 

Step 4: If that issue still persists, please check if there any active Event from SAP side in Event History:

Profiles and Criteria.

<Please see attached file for image>

0EMb0000000PrtW.png
 
The active Event should be shown up with green square.
 

Attachments

1558693080417000088411_sktwi1f5rjvs16lzw.png get_app
1558693078678000088411_sktwi1f5rjvs16lzv.png get_app