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SAP agent fails to start, KEYMAN_ERROR_WRONG_DATA

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Article ID: 88386

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

SAP Agent won't start. A forced trace is written and contains messages similar to these:

20160608/093707.420 - 1 U2000004 Verbindung zu Server 'UC4_TEST#CP005' wurde erfolgreich aufgebaut.
20160608/093707.436 - 1 U2000075 CP-Server 'UC4_TEST#CP005' meldet '16' Client-Verbindungen.
20160608/093707.436 - 1 U2000010 Die Verbindung zum Server '/10.101.50.22:2108' wurde abgebaut.
20160608/093707.436 - 1 U0003620 Routine 'UCEX_R' öffnet Zwangstrace wegen Fehler.

20160608/093707.451 - 1 java.lang.RuntimeException: KEYMAN_ERROR_WRONG_DATA

Deleting the kstr-File and refresh service manager scan does not help.

Environment

Release: AUTWAB99000-11.0-Automic Workload Automation-Base Edition
Component:

Resolution

Export the company key directly on the Agent.