How to turn on CDA/ARA debugging?

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Affects Release version(s): 6;5;8;7

How to switch on ARA - CDA - traces?

 

Environment

OS: Windows

Automic Continuous Delivery Automation - CDA

Resolution

1. Update log4net.config.  In "..\WebUI\config\" find and modify the following text:

From INFO
<root>
    <!-- Set this to "WARN" for productive use -->
    <!--[CHECK]-->
    <priority value="INFO" />
    <appender-ref ref="standardAppender" />
    <appender-ref ref="trace" />
    <level value="INFO" />
  </root>

To DEBUG

<root>
    <!-- Set this to "WARN" for productive use -->
    <!--[CHECK]-->
    <priority value="DEBUG" />
    <appender-ref ref="standardAppender" />
    <appender-ref ref="trace" />
    <level value="DEBUG" />
  </root>

2. Optional to turn on the communication trace from the Automation Engine (AE) to Release Manager (RM) and vice versa.

Update customer.config.  In "..\WebUI\customer.config" and change Automation Engine.TraceLevel to 9.

<!--TraceLevel: 9: debug; 0: production-->
 <add key="AutomationEngine.TraceLevel" value="9" />
 

Note:

• It is not necessary to restart the IIS server in order for the changes to take effect.
• The Debug information is also written in the log.text file which is located in "...\WebUI\logs".