U00011166 System message: 'Error by calling function opendir, errno=13(Permission denied)'

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Customer upgraded from v9 to v11.2.2.  Now, their file event jobs are getting these repeating error:

xxxx-xx-xx xx:xx:xx - U02000120 Reference list for file event FILE_STABLE (xxxxxxxx) could not be created.
xxxx-xx-xx xx:xx:xx - U00011166 System message: 'Error by calling function opendir(<file directory path here>), errno=13(Permission denied)'

 

Environment

Release: AUTWAB99000-11.0-Automic Workload Automation-Base Edition
Component:

Resolution

Add the Login object in the File System tab and enable the "consider all files" option in the Attributes tab of a file event job.