java.sql.SQLException: com.teradata.jdbc.TeraDriver not found

Products

• CA Automic Applications Manager (AM)

Issue/Introduction

When testing a Teradata connection, the below error is seen.

 

ErrorMsg: AwE-5001 Database Query Error
Details: null
java.sql.SQLException: com.teradata.jdbc.TeraDriver not found
at com.appworx.server.sql.AxConnectionPool.<init>(AxConnectionPool.java:119)
at com.appworx.server.sql.DBAccess.createConnectionPool(DBAccess.java:1474)
at com.appworx.server.data.MasterDB.checkLoginConnection(MasterDB.java:6945)
at sun.reflect.GeneratedMethodAccessor12.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.uc4.be.util.InvokeUtil.invoke(InvokeUtil.java:107)
at com.appworx.util.InvokeRequest.invokeMethod(InvokeRequest.java:47)
at com.appworx.server.data.C.A(ClientServices.java:150)
at com.appworx.server.data.C.A(ClientServices.java:132)
at com.appworx.server.data.D$_A.doRun(RemoteClientSocketManager.java:170)
at com.uc4.be.threading.AbstractWorker.run(AbstractWorker.java:367)
at java.lang.Thread.run(Unknown Source)

Environment

Release: AAMOS499000-8.0-Automic Applications Manager-OS400 Agent
Component:

Resolution

This error indicates missing teradata jdbc drivers (.jar file).

Once you have downloaded and extracted the jar file(s), please place the jar file(s) in the $AW_HOME/web/classes or %AW_HOME%\web\classes directory and bounce the master.

Please refer to Teradata for more information about downloading the latest jdbc drivers.