PAM Authentication on Unix Agent not working:U02001007 User '<domain>\<username>' is unknown or an invalid password has been provided.
Article ID: 88272
Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
PAM Authentication on the Unix Agent does not work and fails with the error message below in the agent's log
U02000005 Job 'JOBS.UNIX.DOMAIN2' with RunID '1181189' started.
U02001007 User '<domain>\<userbname>' is unknown or an invalid password has been provided.
Environment
OS: Unix
Resolution
The issue could be a configuration in /etc/pam.d/ucxjlx6 . Normally, the following entries should be enough:
Redhat Linux (updated for RHEL 9)
#%PAM-1.0
session required pam_limits.so
session required pam_unix.so
auth required pam_debug.so
account required pam_debug.so
auth include password-auth
account include password-auth
Suse Linux
#%PAM-1.0
auth include common-auth
account include common-auth
password include common-auth
Depending on your OS and configuration of PAM, you may need to customize the /etc/pam.d/ucxjlx6 file.
However, it is always advisable to test your PAM configuration with a pamtester.
You should also make sure that the binary ucxjlx6 has the setuid set:
- chown root ucxjlx6
- chmod 4755 ucxjlx6
Additional Information
03/06/2025: AFR: added modifications for RHEL9
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