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After Zero Downtime Upgrade receive U00020568 Runtime error in UserInterface

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Article ID: 88208

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
U00020568 Runtime error in object 'XHOSTTREE(GET)', line '00029'. DS return code: '0000029136 UCUDB: "is neither a CLOB or BLOB field.'. Error occurred in UCDSFUN at position: 'DS_MEMSV2STRING'

After an upgrade using the Zero Downtime Upgrade (ZDU), the above error is displayed when the following conditions are met:
 
1) After a user logs in to a version 11.2 system using the 11.2.0 or 11.2.2 UserInterface.
2) When another user logs in to the system, the person already logged in recieves the error.

Cause

Cause type:
Defect
Root Cause: Refresh of the activity list occasionally fails.

Environment

OS Version: N/A

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automation.Engine 12.0.0 - Available
Automation.Engine 11.2.3 - Available

Additional Information

Workaround :
N/A