After upgrade to version 14.1 of Virtual Appliance, the users cannot see other endpoint accounts but their own in Identity Portal.
14.1 introduced an additional feature in the endpoint account details in Identity Portal.
The Account Scope where there is granularity to allow a user to see his own end point account (view by default),
and see other accounts
The default is not to allow viewing of other accounts at all since there is no rule to allow it.
Add a scope rule to allow the user to view/modify other accounts as well in the account scope in the endpoint configuration in Identity Portal.