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Web Service Agent v3.2.0+build.1 unable to generate Request XML for SOAP WSDL receive “Unable to build soap envelope” error

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Article ID: 88194

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
Unable to build soap envelope for a multi argument web service method.

RA Webservices version 3.2.0+build.1 is unable to generate the Request XML for a SOAP WSDL and the above error message is displayed.

Investigation
  1. Create a RA WS SOAP CONN object 
  2. Load a WSDL file 
  3. Click on Retrieve 
  4. Save 
  5. Create a RA WS SOAP job 
  6. Select RA WS SOAP agent in the Attributes tab 
  7. In the Web Service tab, select the following in the General section: 
    • i. Select the RA WS SOAP CONN object created in step 1. 
    • ii. Select an Operation.
  8. In the Web Service tab, click on the Request > Object tab > expand Argument 1 > globalVariables 
  9. Click on the Request > XML > click the XML button 
Results
Actual:
"Unable to build soap envelope for a multi argument web service method." 
Expected:  The XML is generated.

Cause

Cause type:
Defect
Root Cause: N/A

Environment

OS Version: N/A

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component(s): RA Web Service SOAP Solution

RA Web Service SOAP 4.1.0 - Available

Additional Information

Workaround :
Use RA Web Service SOAP solution version 3.2.1.