ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

z/OS Agent abends with an S422/SC01 error when viewing reports.

book

Article ID: 88186

calendar_today

Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
S422/SC01

If you attempt to review a report from a directory for a job that has a status of FAULT_OTHER - Start Impossible, the z/OS Agent will abend and display an OS-level S422/SC01 error. 

 

Cause

Cause type:
Defect
Root Cause: Attempting to view a report from the directory of a job in Fault_other -Start impossible on z/OS Agents causes errors.

Environment

OS Version: N/A

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automation Engine 12.0.2 - Available
Automation Engine 11.2.5 - Available

Additional Information

Workaround :
Review reports from the OS, not from within Automic, for any jobs that failed with a FAULT_OTHER status.