ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Unable to create Java Virtual Machine error when launching User Interface

book

Article ID: 88175

calendar_today

Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
Java Virtual Machine Launcher
Could not create the Java virtual machine.

When launching the User Interface the splash screen appears for a minute and then displays the above error.

 

Cause

Cause type:
By design
Root Cause: Out-dated java version

Environment

Release: AUTWAB99000-10.0-Automic Workload Automation-Base Edition
Component:

Resolution

If an older version of Java is being used, such as 6.0, use a newer version of Java, such as 8.0, and then relaunch the UserInterface.

Fix Status: No Fix

Fix Version(s):
N/A

Additional Information

Workaround :
N/A