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Reconnection of Unix Agent version 12.0.1+hf.4.build.1477 fails, resulting in looping Agent
Article ID: 88168
Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
Error Message :
MAIN-THREAD 20170413/191804.126 ReadSelectAll Wrong select for socket : 11, error : 'Connection refused'
During normal operations when there is an Agent reconnect the Agent will connect to all CPs specified in the INI file (cp= entry in tcp/ip section and entries from CP_LIST section). In case one of the listed CPs is unavailable, the Agent receives an error (connection refused), which is ok as long as you have at least one CP available.
Example:
MAIN-THREAD 20170413/191804.126 ReadSelectAll Wrong select for socket : 11, error : 'Connection refused'
MAIN-THREAD 20170413/191804.126 ReadSelectAll Wrong select for socket : 12, error : 'Connection refused'
MAIN-THREAD 20170413/191804.126 ReadSelectAll Wrong select for socket : 13, error : 'Connection refused'
MAIN-THREAD 20170413/191804.126 ReadSelectAll Wrong select for socket : 14, error : 'Connection refused'
MAIN-THREAD 20170413/191804.126 ReadSelectAll Wrong select for socket : 15, error : 'Connection refused'
MAIN-THREAD 20170413/191804.126 ReadSelectAll Wrong select for socket : 16, error : 'Connection refused'
However, in the Unix Agent version 12.0.1+hf.4.build.1477 this scenario is not handled normally. Instead, the socket remains active and will not be closed and removed which may cause the Agent to loop endlessly.
MAIN-THREAD 20170413/191804.126 ReadSelectAll Wrong select for socket : 11, error : 'Connection refused'
The issue described in this article only affects Unix Agent version 12.0.1+hf.4.build.1477.
The Agent works as expected and there is no impact to the system under regular circumstances. However, in cases where the TCP/IP connection between the Agent and the Communication Process (CP) is interrupted, the reconnect may fail.During normal operations when there is an Agent reconnect the Agent will connect to all CPs specified in the INI file (cp= entry in tcp/ip section and entries from CP_LIST section). In case one of the listed CPs is unavailable, the Agent receives an error (connection refused), which is ok as long as you have at least one CP available.
Example:
MAIN-THREAD 20170413/191804.126 ReadSelectAll Wrong select for socket : 11, error : 'Connection refused'
MAIN-THREAD 20170413/191804.126 ReadSelectAll Wrong select for socket : 12, error : 'Connection refused'
MAIN-THREAD 20170413/191804.126 ReadSelectAll Wrong select for socket : 13, error : 'Connection refused'
MAIN-THREAD 20170413/191804.126 ReadSelectAll Wrong select for socket : 14, error : 'Connection refused'
MAIN-THREAD 20170413/191804.126 ReadSelectAll Wrong select for socket : 15, error : 'Connection refused'
MAIN-THREAD 20170413/191804.126 ReadSelectAll Wrong select for socket : 16, error : 'Connection refused'
However, in the Unix Agent version 12.0.1+hf.4.build.1477 this scenario is not handled normally. Instead, the socket remains active and will not be closed and removed which may cause the Agent to loop endlessly.
Cause
Cause type:
Defect
Root Cause: Unix Agent version 12.0.1+hf.4.build.1477 sometimes leaves sockets active that should be closed and removed which can cause the Agent to get in an endless loop.
Defect
Root Cause: Unix Agent version 12.0.1+hf.4.build.1477 sometimes leaves sockets active that should be closed and removed which can cause the Agent to get in an endless loop.
Environment
OS: Unix
OS Version: N/A
OS Version: N/A
Resolution
Update to a fix version listed below or a newer version if available.
Fix Status: Released
Fix Version(s):
Component(s): Agent Unix
Automation Engine 12.0.1 HF5 - Available
Additional Information
Workaround :
N/A
N/A
Feedback
Yes
No
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